SEARCH
       
 
CORPORATE INFO
 

Career

Thank you for visiting our "Career Opportunities" section. We invite applications for the following positions which are currently available in JARING:-
   
1. Executive, Legal
2. Executive Security and Safety
3. System Engineer
4. Customer Service Executive
5. Technical Assistant
6. System Engineer (System Operation)
7. NMC Supervisor
8. Technical Support
9. Network Engineer
10. Support Engineer
11. Network Engineer (Technical Architect)

1.  Position : Executive, Legal
Department : Legal

Qualification and Special Skills Requirement

1. Minimum 3 - 5 years experience in handling legal corporate and advisory matters
preferably in areas of information and communications technology (ICT).
2. Experience in drafting and reviewing of legal documentations and well versed
with the Communications and Multimedia Act 1998 and other applicable rules and
regulations.
3. Proven ability to work collaboratively within a team to develop and maintain a
legal framework that supports organizational objectives.
4. Strong and demonstrable understanding of the Business to Business (B2B) and
Business to Customer (B2C) markets and relevant B2B and B2C Commerce
development, service delivery and Internet business models and framewowrks.
5. Strong market/ customer focus and ability to assess opportunities against
market/customer requirements.
6. Strong knowledge of local, state, federal and international regulations
foverning the eCommerce and related industries.
7. Solid understanding of internet service models and legal aspects of service
provision.
8. Strong negotiation and problem solving skills. Creative , self-starter and
team player with an entrepreneurial and innovative mindset.
9. Strong initiative and resourceful and must be able to work independently.

Job Description

1. To assist the Legal Manager in drafting and vetting of agreements and other
legal documentations in relations to JARING business.
2. To assist the Legal Manager to develop and implement and evaluate legal
strategies, frameworks and policies for JARING.
3. To assist the Legal Manager to manage all legal aspects of JARING's operations.
4. To assist the Legal Manager to ensure that all JARING's processes, activities
and operations are carried out in compliance with the regulations governing the
B2B / B2C eCommerce and related areas.
5. To assist the Legal Manager to set, monitor and continuously improve the
progress and performance of the team against performance objectives, targets
and timeframes.
  Top
2.  Position : Executive Security and Safety
Department : Admin Facility and Inventory Management

Qualification and Special Skills Requirement

1. Degree in Public Administration, Social Sciences or related fields.
2. Recognised certificate from the NIOSH is prerequisite.
3. More than 5 years related working experience, preferably in IT company.
4. Sound knowledge and understanding of mechanical system, building materials and
emergency maintenance.
5. Knowledge in security systems and tools skills inthe use of computers and
related software applications would be added advantage.
6. Ability to make administrative and procedural decision.
7. Ability to review, develop and enforce safety procedures.
8. Ability to supervise and train assigned staff including organising,
prioritising and scheduling work assignments.
9. Good leadership and organizational skills.
10.Pleasant personality and ability to foster a cooperative work environment.
11.Good documentation and communication skills with fluency in both written and
spoken BM & English.
12.Posses own transport and willing to work after office hours, standby & travel.

Job Description

1. To develop, implement and operate security and safety policies, programmes and
loss preventive programme.
2. To manage and operate Integrated Security System for security control of
buildings.
3. To monitor effectiveness and performance of related security policies,
processes and systems and proposed and implement relevant improvements.
4. To enforce supervision, discipline and work ethics overall security personnel
and conduct service security training and communicate security issues to
relevant internal and external parties.
5. To evaluate, test, study and proposed security equipment to be installed in
JARING in accordance to the level of risk.
6. To develop and maintain emergency / disaster preparedness and recovery plans.
7. To work closely and liaise with Safety & Health Management system consistent
with local laws and regulations.
8. To plan scheduled maintenance of all security equipment.
9. To perform miscellaneous job-related duties as assigned.
  Top
3.  Position : System Engineer
Department : System Operation : System Infrastructure Management

Qualification and Special Skills Requirement

1. Degree in Computer Science,Computer Engineering or related field
2. Minimum 2 years experience as system administrator on UNIX platform and/or MS
Windows/NT and networking
3. Good documentation,report-writing and communication skills with fluency in both
written and spoken Bahasa & English
4. Good management,organisational and leadership skills with good business sense
5. Ability to work independently,disciplined,good organization skill,
self-motivated,keen learner with initiative to aquire knowledge on the latest
technology related to work,honest,ethical and reliable
6. Very good understanding of a UNIX-based operating system and NT and its
administration
7. Knowledgeable in system security,services ie LDAP,DNS,authentication,system
administration tools and processes
8. Programming experience in applicable language-able to write scripts in
UNIX-shell,Tk,Perl etc and debugging and modification of C programs
9. Familiar with fundamental networking/distributed computing environment concept
10.Possess own transport and willing to work shift,standby & travel

Job Description

1. To administer servers,software and system related hardware and software as
system administrator
2. To assist in planning,developing requirement,implementation and setup of system
infrastructure
3. To monitor,analyse and improve systems and services performance for internal
and external services
4. To prepare documents,reports,technical specification,evaluate and implement
solutions
5. To liaise, support and work with internal dept/units and external parties such
as customers,vendors,suppliers and consultant
6. To perform such other duties from time ot time as required
  Top
4.  Position : Customer Service Executive
Department : Customer Interaction Centre

Qualification and Special Skills Requirement

1. Degree in IT or social studies
2. Proficient in English and Bahasa Malaysia
3. Team player
4. Good communication skills
5. Experience in Customer Service is an added advantage
6. Interest in internet related applications is an added advantage
7. Prepared to work shift and on weekend

Job Description

1. Process inbound and outbound 1st level customer interactions via phone, e-mail,
fax voicemail or online
2. Escalate relevant issues to various departments within JARING
3. To response positively and openly to feedback from supervisor and colleagues,
and put into practise advice on how to improve
4. To undertake any administration tasks delegated by the superiors
5. To proactively identify areas for service and procedure improvement and make
recommendations to the superiors
6. To lead ad-hoc team to provide specialize customer service
7. To undertake interim project as and when required by the management

  Top
5.  Position : Technical Assistant
Department : Installation Management, Network Engineering & Operation

Qualification and Special Skills Requirement

1. Good knowledge of cable management.
2. Experience in dealing with telecommunication providers and in handling
telecommunication lines.
3. Good knowledge of WAN/LAN network and IP applications.
4. Good knowledge of network routers, switches and WAN/LAN network devices.
5. Good written and verbal communication skills in English and Bahasa Malaysia.
6. Willing to work shift and travel.
7. Willing to be on standby and always available/contactable (7 days x 24 hours)
8. Independent, initiative and self motivated.
9. Minimum 1 year experience in related work.
10.Must have driving license and own transport.

Job Description

1. Assist the branch supervisor in maintaining the office, ensuring it is opened
and closed following the official working hours.
2. Report to the branch supervisor on any office logistics matters, abiding by
the current JARING procedures and policies.
3. Assist the engineers and/or other technical assistants on pre-installation
and configuration of network equipment like routers, modems and server
including fabrication cables, etc.
4. Liaise with the telecommunication provider on line related matters.
5. Liaise with suppliers and end users with regards to the installation and
maintenance of equipment and Internet connectivity.
6. Assist the engineers or other technical assistants in troubleshooting network
or server related problems or to troubleshoot network problems personally
using network tools, and also with end user with regards to network
connectivity problems.
7. Provide and activate analog leased line connections.
8. Manage and update remote POP connectivity diagrams.
9. Responsible for the installation of network infrastructure provided by JARING
for exhibitions or events.
10.Perform preventive maintenance works as and when necessary.
11.Go to customers' sites or JARING POPs to fix or install network equipment or
servers.
12.Work closely with audit control and facility teams in inventory control and
asset tracking.
13.Perform other related works assigned from time to time.
14.7 days x 24 hours availability and support. To work shift and be on standby
as and when required.
15.Explore, evaluate and test network tools and devices when necessary.
16.Perform other related works as assigned.

  Top
6.  Position : System Engineer (System Operation)
Department : Technical Support, Systems Operation

Qualification and Special Skills Requirement

-Degree in Computer Science, Computer Engineering or related field.
-Minimum 2 years experience as system administrator or technical support on UNIX
platform and/or MS Windows/NT and networking.
-Very documentation,report-writing and communication skills
with fluency in both written and spoken Bahasa & English
Good management, organisational and leadership skills with good business sense
Ability to work independently,disciplined,good organization skill, self-motivated,
keen learner with initiative to aquire knowledge on the latest technology related to work,honest,ethical and reliable
Very good understanding of a UNIX-based operating system and NT and its administration
Knowledgeable in system security,services ie LDAP, DNS, authentication, system administration tools and processes
Programming experience in applicable language-able to write scripts in UNIX-shell,
Tk,Perl etc and debugging and modification of C programs
Familiar with fundamental networking/distributed computing environment concept
Possess own transport and willing to work shift,standby & travel

Job Description

to provide second level technical support on product and services including
trouble shooting, testing and outage recovery.
-to analyse, identify enhancement / Improvement required of product and services
and technical support process.
-to prepare and update support documentation, reports and provide presentation and
training to front-end team.
-to operate and maintain relevant tools for product and services testing and
performance monitoring.
-to test, evaluate, propose solution, prepare technical specification, and
implement solutions.
-to liaise, support and work with internal dept/units and external parties such as
customers, vendors, suppliers and consultant.
-Willing to stay Back and be on-Call and on shift as and when required to support
current demand in daily operations.
-to perform other duties from time to time as required.
  Top
7.  Position : NMC Supervisor
Department : Network Monitoring Centre

Qualification and Special Skills Requirement

1. Possess a Diploma or Degree in Computer Sciene/Technology or equivalent, with a minimum of 4 to 5 years relevant working experience in Call Centre Department.
2. Possess good knowledge in LAN/WAN and network troubleshooting.
3. Good written and verbal communication skills in English and Bahasa Malaysia.
4. Able to work in a team ensuring all KPIs are met or exceeded ability to work well with people.
5. Exceptional organization and time management skills.
6. Positive attitude, good judgment and strong work ethic.
7. Ability to work under extreme pressure.
8. Ability to make sound decisions with minimal guidance work with high level internal and external clients on a daily basis.
9. Ability to prioritize functions to ensure all processes are completed.
10. Independent, initiative and self-motivated possess strong analytical skills with business work flow.
11. Mature, trustworthy, a positive thinker, self motivated and independent with strong sense
of responsibility, initiative and team player.
12. Where applicable, training will be provided for suitable candidates.

Job Description

1. Maintain TA's scheduling, timecards and related reports.
2. Ensure JARING procedures and SOPs are followed correctly.
3. Analysis of TT and alert volume on continuous basis.
4. Keep NOC Manager informed of all TT and alert volume changes.
5. Make recommendations for any improvement to current SOP.
6. Ensure calls and alerts are answered in a timly manner.
7. Monitor personnel performance on in-house system.
8. Participate in coaching, reviews and training assessments of shift personnel in conjunction with department manager.
9. Work closely with managmeent to achieve team and department goals.
10. Assist in fine-tuning and implementation of Policies and Procedures.
  Top
8.  Position : Technical Support
Department : Network Monitoring Centre

Qualification and Special Skills Requirement

1. Possess a Diploma or Degree in Computer Science/Information Technology or equivalent, with a minimum of 1 to 2 years' relevant working experience in Call Centre Environment.
2. Good knowledge in various access technologies like leased line, xDSL, ISDN, Wireless, VSAT, Broadband
3. Possess good knowledge in LAN/WAN and network troubleshooting.
4. Strong analytical, problem solving and troubleshooting skills.
5. Very good written and verbal communication skills in English and Bahasa Malaysia.
6. Able to work in a team ensuring all KPIs are met or exceeded.
7. Independent, initiative and self-motivated.
8. Willing to work on shift.
9. Mature, trustworthy, a positive thinker, self motivated and independent with strong sense of responsibility, initiative and team player.
10. Where applicable, training will be provided for suitable candidates.
11. Certification on CCNA is an added advantage
12. Fresh graduate are encourage to apply

Job Description

1. Work on 7 days x 24 hours shift monitoring and fixing Level problems from JARING network, systems and applications (servers, backbones, routers, switches, hubs and other network devices), leased-line, DSL, ISDN fixed-IP and Data Center and on standby as and when required.
2. Work closely with other NMC Team Members, Team Leaders, Supervisor and Manager
towards achieving operational excellence, ensuring all targets and KPIs are met or exceeded.
3. Ensure all faults reported by JARING Customers and/or internal teams, systems are attended to and appropriate actions are taken accordingly by performing troubleshooting and rectification actions.
4. Ensure the Level 1 troubleshooting of network/system failures has been done, before escalating to the Level 2 engineers if the problem cannot be resolved at Level 1.
5. Troubleshoot, isolate and fix network/system problems and assist the NMC Team Leader or Manager to produce troubleshooting/outage reports when necessary.
6. Ensure all service calls are logged into the centralized system provided and resolved following the procedures set and record details for service history reporting.
7. Assist other engineers or technical team member in troubleshooting network problems using network tools and produce reports required.
8. Assist other engineers or technical team members in performing test and generating test reports as and when required.
9. Liaise with Telco and others to resolve link or network related problem when necessary.
10. Work closely with the Level 2 engineers and other team in rectifying faults or service outages.
11. Assist other engineers or technical team members in producing the necessary network or server performance reports and statistics reports as and when required.
12. Perform other related works given by Supervisor or Manager from time to time.
  Top
9.  Position : Network Engineer
Department : Backbone, Network Infrastructure

Qualification and Special Skills Requirement

1. Degree in Electronics or Electrical Engineering/Computer Science/IT/MIS
2. Good knowledge in WAN/LAN network design and planning, optical networks and IP routing/protocols
3. Good knowledge in network design tools, routers, switches and optical network devices
4. Willing to work shift and travel
5. Independent, initiative and self motivated
6. Minimum 2 years experience in related work

Job Description

1. Responsible for network design & planning and routing and network security management for JARING
2. Evaluate and establish tools and methodology for network design and planning
3. Analyse and plan for network capacity requirements which include network coverage requirements, traffic forecasts etc
4. Evaluate, plan and responsible for the acceptance and operation of network components
5. Build and maintain working relationships with local and foreign companies and suppliers and interconnection groups on how infrastructure transmission and switching costs can be optimized
6. Manage and maintain business opportunities related to network infrastructure and costs optimization
7. 7 days X 24 hours availability and support
8. Constant monitoring and review of network performance and fine tuning, ensuring that all relevant KPI's are met or exceeded
9. Provide technical support and work closely with JARING personnel, suppliers, partners and customers to troubleshoot, isolate and fix network problems and enhance performance
10. Evaluate, test and explore network related technologies
11. Liaise with equipment suppliers on equipment upgrades, maintenance and repair
12. Go to JARING POPs or customer sites to test, fix or install network equipment or servers

  Top
10.  Position : Support Engineer
Department : WBB, Edge Network

Qualification and Special Skills Requirement

1. Degree in Information Technology or relevant disciplines.
2. Experience in performing technical and good knowledge in performing sales function.
3. Good written and verbal communication skills in English and Bahasa Malaysia.
4. Certifications from industry recognized bodies/institutions or technology provides such as CCNA, CCNP, JCNA are highly recommended.
5. Experience in various access technologies like Wireless and DSL
6. Good knowledge and strong understanding in Internet Technologies, WAN/LAN network devices (router, switches, wireless Access Points etc.) and IP routing/protocols
7. Experience in dealing with telecommunications lines.
8. Able to work in a team ensuring all KPIs are met or exceeded.
9. Have strong sense of urgency and can work under pressure.
10. Strong analytical, problem solving and troubleshooting skills.
11. Dependable, independent, initiative and self motivated and can work with minimum supervision.
12. Willing to work on standby and is always (24days X 7 days) available/contactable
13. Willing to work shift and willing to travel.
14. Must posses driving license and own transport.

Job Description

1. Report to the HQ or branch supervisor and responsible in maintaining the remote site/office, ensuring it is open and close following the operating policies and procedures.
2. Report to the HQ or branch supervisor for any office logistic matters, abiding by the current JARING procedures and policies.
3. Responsible in providing support, troubleshooting network or server related problems or to troubleshoot with end-users with regards to network connectivity problems.
4. Manage and update related to network connectivity diagrams.
5. Liaise with the Engineer and/or other technical assistants for any pre-installation and configuration of network equipment like routers, modems and server including fabricating cables etc.
6. Liaise with suppliers or equipment upgrades, maintenance and repair, liaise with end users, and telecommunication provider on line related matter.
7. Perform preventive maintenance works
8. responsible for network design and planning for JARING Wireless Access network infrastructure especially for UPSI and other similar projects.
9. Evaluate and establish tools and methodology for network design and planning.
10. Analyse and plan for access network capacity requirements which include network coverage requirements and traffic forecasts etc.
11. Evaluate, plan and responsible for the acceptance and operation of network components.
12. Build and maintain working relationships with local and foreign companies, suppliers and customers for long term business opportunities.
13. Responsible for sales tasks assigned from time-to-time.

  Top
11.  Position : Network Engineer (Technical Architect)
Department : Network Solutioning

Qualification and Special Skills Requirement

1. Degree in Information Technology or relevant disciplines.
2. Experience in performing technical and good knowledge in performing sales function.
3. Good written and verbal communication skills in English and Bahasa Malaysia.
4. Certifications from industry recognized bodies/institutions or technology provides such as CCNA, CCNP, JCNA are highly recommended.
5. Experience in various access technologies like Wireless and DSL
6. Good knowledge and strong understanding in Internet Technologies, WAN/LAN network devices (router, switches, wireless Access Points etc.) and IP routing/protocols
7. Experience in dealing with telecommunications lines.
8. Able to work in a team ensuring all KPIs are met or exceeded.
9. Have strong sense of urgency and can work under pressure.
10. Strong analytical, problem solving and troubleshooting skills.
11. Dependable, independent, initiative and self motivated and can work with minimum supervision.
12. Willing to work on standby and is always (24days X 7 days) available/contactable
13. Willing to work shift and willing to travel.
14. Must posses driving license and own transport.

Job Description

1. Provide proposal for projects including design, costing and timeline
2. manage and update related network connectivity diagrams.
3. Act as a bridge between sales and operationa engineers and provide a solution which meet business and operation requirements.
4. Working closely with Value Innovation team together to update/testing new products.
5. Provide latest technology trends including statistics, facts, technology comparison etc to both business and operations.
6. Explore new technology from applications levels to network levels including security and service enhancement.
7. Responsible for network design and planning for access network infrastructure especially for new potential customers.
8. Evaluate and establish tools and methodology for network design and planning.
9. Analyse and plan for access network capacity requirements which include network coverage requirements, traffic forecasts etc.
10. Evaluate, plan and responsible for the acceptance and operation of network components.
11. Build and maintain working relationships with local and foreign companies, suppliers and customers for long term business opportunities.
12. Must be able to prioritize projects and good with time management skills.
13. Liaise with respective department for any configuration of network equipment like routers, modems and server including fabricating cables etc. Evaluate, test and explore network/applications related technologies.
14. Provide total solutions of quality services to customers from back end platform to front desk services Responsible for sales tasks assigned from time-to-time.
  Top
How to Apply

Please send your application to:

Human Resource Department
JARING Communications Sdn Bhd
Technology Park Malaysia
57000, Kuala Lumpur

Telephone : 603-8657 5000
Fax : 603-8996 4300

or email to hrd@jaring.my

Only shortlisted candidates will be called for interview.

Closing Date: 30-January-2010
Subscribe RSS Feed :: Policy :: Sitemap
Copyright © JARING Communications Sdn. Bhd. 2010 All Rights Reserved.
Best viewed with Internet Explorer 7 and above or Mozilla Firefox 2.0 and above.